Terms of service
Terms of Service
Welcome to Gul Rang Fabrics. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before using our website.
General Terms
Gul Rang Fabrics provides quality fabrics and related products through our online store.
By using our website, you agree to provide accurate and complete information when placing orders or creating an account.
We reserve the right to refuse or cancel orders where necessary, including cases involving suspected fraud, inaccurate information, or product unavailability.
Products and Availability
We aim to provide accurate product descriptions, images, colors, and pricing.
However, actual fabric colors may vary slightly due to screen settings, lighting conditions, and photography.
Product availability is subject to stock levels and may change without prior notice.
We reserve the right to modify or discontinue products at any time.
Pricing and Payments
All product prices are displayed on our website in the applicable currency.
Prices may change without prior notice.
Customers are responsible for reviewing their order details, including product selection, quantity, shipping information, and total charges, before completing a purchase.
Orders will be processed after successful confirmation of the selected payment method.
Order Confirmation and Cancellation
Once an order is placed, customers may receive an order confirmation through email, phone, or another available communication channel.
We reserve the right to verify order information before dispatch.
Customers may request order cancellation before dispatch. Once an order has been shipped, cancellation may not be possible.
Shipping and Delivery
Gul Rang Fabrics aims to process and dispatch orders efficiently.
Delivery times may vary depending on the customer's location, courier availability, weather conditions, and other circumstances beyond our control.
Customers must provide accurate shipping details to avoid delivery delays.
Additional delivery charges may apply depending on the shipping destination and selected delivery service.
Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are handled according to our Return and Refund Policy.
Products must meet the eligibility requirements stated in that policy.
Used, washed, stitched, altered, or damaged products may not qualify for returns or exchanges unless the issue results from a verified product defect or an error on our part.
Customers should contact our support team for assistance with return or refund requests.
Product Quality and Care
We aim to provide fabrics that meet our stated quality standards.
Customers are responsible for following appropriate washing, handling, and fabric care instructions.
Gul Rang Fabrics is not responsible for damage resulting from improper washing, stitching, ironing, or handling after purchase, except where applicable consumer protection laws require otherwise.
Intellectual Property
All original website content, including text, graphics, logos, product photographs, designs, and branding owned by Gul Rang Fabrics, is protected by applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, or commercial use of our protected content is prohibited without prior written permission.
Website Usage
Customers agree not to misuse our website or engage in activities that may affect its security, functionality, or performance.
Users must not attempt unauthorized access, distribute malicious software, or use the website for fraudulent or unlawful activities.
We reserve the right to restrict access where misuse is identified.
Third-Party Services
Our website is powered by Shopify and may use third-party providers for payments, shipping, analytics, and other services.
These services may be subject to their own terms and conditions.
Gul Rang Fabrics is not responsible for third-party services beyond the extent required by applicable law.
Privacy and Data Protection
Your privacy is important to us.
Personal information collected through our website is handled according to our Privacy Policy and applicable data protection requirements.
Please review our Privacy Policy to understand how your information is collected, used, and protected.
Limitation of Liability
Gul Rang Fabrics aims to maintain accurate information and reliable services.
To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from website interruptions, delivery delays, or misuse of products.
Nothing in these Terms of Service excludes or limits any consumer rights or liabilities that cannot legally be excluded.
Changes to Terms of Service
We reserve the right to update or modify these Terms of Service when necessary.
Updated terms will be published on our website and will apply as permitted by applicable law.
We encourage customers to review this page periodically.
Governing Law
These Terms of Service are governed by the applicable laws of Pakistan, subject to any mandatory consumer protection rights and legal requirements.
Contact Information
For questions regarding our products, orders, or Terms of Service, please contact Gul Rang Fabrics through our official website or customer support channels.
We are committed to providing a reliable, transparent, and satisfying shopping experience.
Gul Rang Fabrics — Quality, Elegance & Trust.