Privacy policy

Privacy Policy – Gulrang Store

At Gulrang Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit the Gulrang Store website, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages or products you view
  • Websites or search terms that referred you to our store

When you make a purchase or attempt to make a purchase, we collect:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment information
  • Order details

This information is referred to as Order Information.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate with you about your orders or inquiries
  • Provide customer support
  • Detect and prevent fraud or risk
  • Improve our website and services
  • Send updates, promotions, or marketing messages (only if you agree)

3. Sharing Your Personal Information

We may share your information with trusted third parties to operate our business, such as:

  • Shopify – to power our online store
  • Courier services – to deliver your orders
  • Payment providers – to process secure payments
  • Analytics and marketing tools – to improve performance

These partners only use your information to perform services for us.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve functionality

You can disable cookies anytime through your browser settings.

5. Data Security

We follow industry best practices to protect your personal information. All payment transactions are handled securely through trusted payment gateways.

However, please note that no online transmission is completely secure.

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Opt out of marketing messages at any time

To exercise these rights, you can contact us directly.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.